Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
Bateman Outfitters ("we," "us," or "our") collects information you provide directly when you create an account, book a tour, contact us, or subscribe to our newsletter. This includes your name, email address, phone number, billing information, and travel preferences.
We also automatically collect certain information when you visit our website, including your IP address, browser type, device characteristics, operating system, referring URLs, and information about how you interact with our site through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your tour bookings
- Send booking confirmations and travel-related communications
- Provide customer support and respond to your inquiries
- Personalize your experience and recommend relevant tours
- Process payments securely through our payment provider (Stripe)
- Improve our website, services, and tour offerings
- Comply with legal obligations and prevent fraud
- Send marketing communications with your consent
3. Information Sharing
We do not sell your personal information. We share your information only with:
- Tour guides and operators who need your details to provide the booked experience
- Payment processors (Stripe) to handle transactions securely
- Service providers who assist with email delivery, analytics, and hosting
- Legal authorities when required by law or to protect our rights
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, and access controls. Payment information is processed directly by Stripe and never stored on our servers. We conduct regular security reviews and promptly address any identified vulnerabilities.
5. Cookies and Tracking
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand site usage patterns to improve our services. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@batemanoutfitters.com. We will respond within 30 days.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Booking records are retained for seven years for tax and legal compliance. You may request account deletion at any time, after which we will remove your data within 30 days, except where retention is required by law.
8. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data during international transfers.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@batemanoutfitters.com
- Address: P.O. Box 847, Heber City, UT 84032